Averum shall ensure that the assigned lead auditor (or, in some cases requiring escalation, the Averum CEO) to make the decision for granting or refusing certification, expanding, or reducing the scope of certification, suspending, or restoring certification, withdrawing certification, or renewing certification are different from those who conducted the audits. The individual(s) appointed to conduct the certification decision shall have appropriate competence.
The person(s) assigned by Averum to make a certification decision shall be employed by or shall be under legally enforceable arrangement with either Averum or an entity under the organizational control of Averum. Averum’s organizational control is a documented authority by Averum over another entity (Pinion, LLC, the parent company) in a network of legal entities (in which Averum resides), linked by ownership or board of director control.
The persons employed by, or under contract with, entities under organizational control shall fulfil the same requirements of this part of ISO/IEC 17021 as persons employed by, or under contract with, Averum.
Averum shall record each certification decision including any additional information or clarification sought from the audit team or other sources.
Actions prior to making a decision
Averum shall conduct a review prior to making a decision for granting, expanding, renewing, suspending, restoring, withdrawing or reducing the scope of certification. Averum confirms:
Information for granting initial certification
The information provided by the audit team to Averum for the certification decision shall include, as a minimum:
If Averum is not able to verify the implementation of corrections and corrective actions of any major nonconformity within 6 months after the last day of certification audits (stage 2), Averum shall conduct another stage 2 prior to recommending certification.
When a transfer of certification is envisaged from Averum to another, the accepting certification body shall have a process for obtaining sufficient information in order to take a decision on certification.
Information for granting recertification
Averum shall make decisions on renewing certification based on the results of the recertification audit, as well as the results of the review of the system over the period of certification and complaints received from users of certification. Averum takes the following into consideration:
Averum shall maintain certification based on demonstration that the client continues to satisfy the requirements of the management system standard. It may maintain a client’s certification based on a positive conclusion by the audit team leader without further independent review and decision, provided that: